Pharos update for Library

This morning, the desktop computers in the Library Reading Room were configured for swipe-to-print using Pharos. The process took about 2 hours. 7 computers were not completed; 4 were in use by students, and 3 need to be reimaged altogether because of software issues. The remaining computers will be completed shortly. A&IT staff have verified that the default printer for students is set to the correct Pharos queue, and verified that student accounts can print and release successfully at designated devices.

Signage and step-by-step documentation for swipe-to-print was provided to Library staff this morning for posting on the devices and other key locations.

At this point, students in the Reading Room and the BRO 1330 computer lab can release their print jobs at any printer at the following locations using their DolphinOne card:

• Broome Library Reading Room;
• Broome Library Rooom 1330 computer lab; and
• Broome Library printer/copiers, located on 1st and 2nd floor behind Freudian Sip.

Need help? Please see the Library Circulation desk staff, or contact the A&IT Help Desk at helpdesk@csuci.edu or call 805-437-8552.

DOCK stations

In addition, both card stations are now live in Broome Library and the University Student Union. They are now known as DOCKs: DolphinOne Card Kiosks (formerly called PHIL stations or card charging kiosks). Students, employees and guests can currently use the stations to add funds to their DolphinOne and CI Guest cards and check balances on their card accounts. In a few weeks, the DOCKs will enable you to purchase a CI Guest card.

Here's a close-up:

The stations accept cash, Visa and Mastercard for adding funds and purchasing Guest cards. Learn more about the DOCKs.

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Copy and print stations in Library

Yesterday, we went live with our first Swipe-to-print rollout in the Library, and it's working well so far.

Two color printers are connected to the new system. One is in Broome Library 1330:

The other (which can both copy and print) is located by the 1st floor restrooms behind Freudian Sip:







Both will print in black and white by default. Using the printer properties dialog on a lab computer, students can choose to print in color if desired.

In the coming weeks, we will be adding more printers and copiers to the swipe-to-print system. 

One Card PHIL Station locations

The PHIL stations have been installed in the University Student Union (USU) and Broome Library.

Here's the location in the USU:

It's located in the alcove next to the water fountains, near the reception area.




Here's what it will look like once operational:




It was nice to see that the USU staff at the reception desk were already aware of its existence. However, because it's tucked away, additional signage may be necessary to improve visibility of its location.

Here's the one on the 1st floor of Broome Library, right behind Freudian Sip:







NOTE: both stations are currenty being configured and are not operational. Out of order signs are posted on both stations.

PHIL Station and PHAROS updates

We've made some excellent progress this week, here is the latest update. 


PHIL Stations:

1. Both PHIL stations have been installed. One is located in Broome Library, and the other is located in the University Student Union. They are not yet available for student use.
2. Test credit card transactions were successfully processed on both machines. Further testing is underway.

PHAROS Phase 1:

Test plans and test forms have been created. Test participants have been contacted regarding test details. Testing group includes currently enrolled students, student assistants and employees.


Core System:

DolphinOne sample was received. Some changes were made, and have been sent back to the vendor for final production.

Card & service names

Picking accurate names for systems and services early on is key to developing effective communication about the project. After discussion with members of the planning group, it looks like we've settled on the following names:

DolphinOne Card: the official name for the student & employee campus identification & transaction card.

Guest Card: the official name for the card that will be available for public purchase and will provide access to key services and systems, including on-campus copying and printing. Eventually, the Guest Card may enable as point-of-sale (POS) purchase and access to Library resources.

Card Services: the name of the organization responsible for providing day-to-day service and support to the campus community for card-related issues. Currently, this organization will consist of employees from Academic & Information Technology (A&IT), Budget and Support Services and the University Cashier.

Let us know what you think about these names!