Pharos update for Library

This morning, the desktop computers in the Library Reading Room were configured for swipe-to-print using Pharos. The process took about 2 hours. 7 computers were not completed; 4 were in use by students, and 3 need to be reimaged altogether because of software issues. The remaining computers will be completed shortly. A&IT staff have verified that the default printer for students is set to the correct Pharos queue, and verified that student accounts can print and release successfully at designated devices.

Signage and step-by-step documentation for swipe-to-print was provided to Library staff this morning for posting on the devices and other key locations.

At this point, students in the Reading Room and the BRO 1330 computer lab can release their print jobs at any printer at the following locations using their DolphinOne card:

• Broome Library Reading Room;
• Broome Library Rooom 1330 computer lab; and
• Broome Library printer/copiers, located on 1st and 2nd floor behind Freudian Sip.

Need help? Please see the Library Circulation desk staff, or contact the A&IT Help Desk at helpdesk@csuci.edu or call 805-437-8552.

Pharos, Dining and PHIL station updates

PHAROS:

1. A user testing meeting was held this week; test plan, results form, and instructions were given to testing participants. Initial tests have been successful. 
2. Pharos Uniprint 8.x accessibility issues are being evaluated. 

Campus Dining

1. Selected AT3000 as desired terminal type for University Glen vendors
2. Reviewed updated schedule during planning meeting

PHIL Stations

1. Can launch without guest cards; awaiting guest card delivery ETA from manufacturer
2. PHIL station accessibility evaluation is in progress; once completed, will be ready to launch.

PHIL Station and PHAROS updates

We've made some excellent progress this week, here is the latest update. 


PHIL Stations:

1. Both PHIL stations have been installed. One is located in Broome Library, and the other is located in the University Student Union. They are not yet available for student use.
2. Test credit card transactions were successfully processed on both machines. Further testing is underway.

PHAROS Phase 1:

Test plans and test forms have been created. Test participants have been contacted regarding test details. Testing group includes currently enrolled students, student assistants and employees.


Core System:

DolphinOne sample was received. Some changes were made, and have been sent back to the vendor for final production.

Phase 1 Project update

Here's the latest update on Phase 1 of the One Card Project. 

Core System:

1. New DolphinOne and guest cards have been designed and submitted to vendor for manufacture. Estimated delivery for newly produced cards is June 14.
2. BlackBoard Transaction System (BBTS) upgrade has been installed; testing and configuration tweaks are in progress.

Campus Dining:

1. Meeting is scheduled for tomorrow for a subgroup to discuss campus dining timeline and outstanding issues.

Card Services:

1. Documentation of organizational support in progress. Terms of Service (ToS) document for One Card support is about 30% complete. This document will largely define procedures regarding typical card support processes (such as help for card system problems, service outages, lost/damaged/stolen cards, refunds, etc).
2. Card Services Web site has been launched; includes project roadmap.

PHIL Stations:

1. The PHIL stations are the automated card-charging and guest card issue kiosks. 
2. A work request has been submitted to Operations, Planning and Construction (OPC) for installation of first PHIL station (to be located in the Broome Library). Completion date for work is to be determined. 

PHAROS Phase 1:
A parallel PHAROS core system has been upgraded from v7 to v8. This upgrade includes integration with BBTS to enable swipe-to-release printing using the DolphinOne card. The upgraded v8 will continue to run in parallel (for the time being) with v7. Testing of the PHAROS v8 system with current students is in progress.

The version 8 system will be initially used for 2 devices in the University Library:

• one device in Computer Room (BRO 1330) for color & black-and-white printing only; and 
• one device on the 1st floor (behind Freudian Sip) for color printing and copying.

Go-live for these two devices is scheduled for Tuesday, June 8. In the meanwhile, Summer session students at the University will continue to use the existing PaperCut printing system until the new devices are launched.